Managed Services Support for Every Site
ArdentView has the unique ability to monitor all cameras and IoT devices at a site via our network infrastructure products. In addition to the VMS platform we provide a secure gateway that allows seamless management maximizing uptime and issue resolution that others dare not compare.
Support for Every Site
No need to worry if your system is maximizing its potential. ArdentView provides 24/7/365 monitoring of the sites that fall into our subscription model, allowing for “5 9’s” of uptime and exceptional results when you need the video and AI processing the most. Offline, camera stream stops, blurry or obstructed scenes all become corrected without intervention.
Key Features
24/7/365 monitoring via our NOC (Network Operations Center)
Tier 1 and 2 support provided
Dispatch of partners to sites provided
Video imagery remains private due to use of AI to process issues
Warranty provided at no cost through the entire subscription period
No internet burden or VPN, port forwarding, or NAT required